This position requires traveling to multiple sites in the Twin Cities Metro area. The main headquarters for this role is located in Vadnais Heights, MN. The Residential Program Manager oversees 245D-licensed Community Residential Services (CRS) within an assigned region of Community-Based Services (CBS), ensuring high-quality, person-centered care for individuals receiving 24-hour supervision and support in licensed group home settings. This role leads program operations, supervises assigned staff, and ensures compliance with service standards, licensing, and fiscal expectations. The manager plans, implements, and evaluates the use of human, fiscal, and technical resources to meet both current and future program needs. With authority over supervisors and direct care staff, the manager is accountable for program outcomes, staffing, budgeting, and service delivery across assigned sites. This position reports to the MSOCS Residential Program Director (Manager 4) and is responsible for recommending or determining policy, priorities, and resource allocation to support service excellence across the assigned region. Primary responsibilities include, but are not limited to: • Lead and oversee service delivery and workforce operations across assigned Community Based Services (CBS) residential programs by directing the implementation and evaluation of supports to ensure responsiveness to the needs of individuals served under 245D licensure, as well as aligning service delivery with clinical, operational, and person-centered best practices. • Facilitate the implementation of CBS values, vision, and mission to the persons served by CBS by proposing, implementing, and monitoring the delivery of person-centered services. • Lead and manage budgeting, fiscal planning, procurement, and facilities-related functions across assigned CBS residential programs. • Lead and participate in special projects and strategic initiatives that enhance CBS services and align with evolving system needs.

Demonstrated leadership experience. Leadership experience can include (this is not an all-inclusive list): • Experience as a supervisor, lead worker, team lead, project lead; • Completion of a State of Minnesota leadership program (e.g. Emerging Leaders Institute, L4, also known as Leadership Development Program or Aspiring Leaders Program); • A paid/unpaid position leading a program or chairing a committee (e.g. Employee Resource Group) – experience must include one (1) or more years of experience identifying issues, goals, strategic actions and 100+ hours per year time commitment. AND Three (3) years of administrative work experience in a residential and/or vocational setting supporting clients with mental illness, developmental disabilities, and/or related conditions. Applicants must demonstrate experience in: • Planning, implementing, and evaluating fiscal, personnel, and technical resources needed to operate a program • Working knowledge of federal, state and county programs, providers and service needs • Providing training and education to employees and stakeholders on community development and integration for clients with mental illnesses or disabilities • Establishing and executing work plans, goals and performance objectives • Identifying, developing, and implementing plans/budgets to meet client needs.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures. • Working knowledge of Minnesota 245D licensing requirements, including compliance with person-centered planning, documentation standards, staff training requirements, and positive support strategies.